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Unprofessional and Extremely Rude
Joan was very unprofessional, was unable to write legal documents correctly (or even a complete sentence-her emails were a study in decoding the ramblings of stupidity). While acting as a dual agent, she badgered and verbally abused the buyers, creating undue anxiety and tension as well as extreme stress. She clearly had an undisclosed relationship with the sellers and violated her role as a dual agent. It amazes me that she holds a professional license.

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